Shipping 

Deliveries within Australia 

Almost all parcels are shipped with Australia Post eParcel from our Sunshine Coast warehouse, with the exception of some larger bulky products which are shipped by courier directly from our partner warehouses. Other larger orders may also be shipped by courier rather than Australia Post if they are outside of Australia Post’s maximum allowable weights and dimensions.

Please ensure that your delivery address is complete and correct. In the event that a parcel is returned to us due to failure to collect from the post office or an incorrect or incomplete delivery address being provided, you will be charged a return fee (we simply pass on the exact fee that Australia Post charges to us which is $10+GST) along with a second delivery fee.

Deliveries to New Zealand

We ship to New Zealand with EMS (handled by Australia Post). These orders are all shipped via Express with full tracking services.

Please ensure that your delivery address is complete and correct. In the event that a parcel is returned to us due to failure to collect from the post office or an incorrect or incomplete delivery address being provided, you will be charged a return fee, along with a second delivery fee (should you wish us to resend).

All orders

A tracking number will be emailed to you shortly after your order is dispatched.

We strive to have your order dispatched as soon as possible after order however we cannot provide any shipping time frame guarantees and strongly recommend that customers place their orders well before the products are needed, particularly over peak seasons.

We currently do not deliver outside Australia and New Zealand. Please stay tuned as this may change in the future.